Emperors Palace Casino Cookie Policy

Information about cookies and tracking technologies used on the Emperors Palace website.

This Cookie Policy explains how cookies and similar tracking technologies are used on the Emperors Palace website, operated by Peermont Global (Pty) Ltd. The policy forms part of the broader privacy framework and must be read together with the Privacy Statement.

1. Introduction

Emperors Palace is a land-based entertainment resort located at 64 Jones Road, Kempton Park, Gauteng, South Africa. The website provides information about casino activities, hotel accommodation, conference facilities, dining options, and entertainment services. When the website is accessed, cookies are used to support functionality, analyse site usage, and improve the browsing experience.

This policy applies to all visitors and users of the Emperors Palace website, regardless of whether an account is held or the physical premises have been visited.

2. What Are Cookies

Cookies are small text files placed on a device (for example, computer, smartphone, or tablet) when a website is accessed. Cookies allow the website to recognise the device and store certain information about user preferences or actions.

Cookies may be set by the website that is visited (first-party cookies) or by third-party services integrated into the website (third-party cookies). Cookies can be session-based (deleted when the browser is closed) or persistent (remaining on the device for a set period or until manually deleted).

3. Types of Cookies Used

The following categories of cookies are used on the Emperors Palace website:

3.1. Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation of the website. They enable core functionality such as page navigation, access to secure areas, and form submission. Without these cookies, certain services cannot be provided. Strictly necessary cookies do not require user consent.

3.2. Performance and Analytics Cookies

Performance and analytics cookies collect information about how visitors use the website, including which pages are visited most frequently and whether error messages are encountered. The data collected is aggregated and anonymised. This information is used to improve website performance and user experience.

3.3. Functionality Cookies

Functionality cookies allow the website to remember choices made by the user, such as language preferences or region, and to provide enhanced, more personalised features. These cookies may also be used to remember changes made to text size, fonts, and other customisable elements of the website.

3.4. Targeting and Advertising Cookies

Targeting and advertising cookies may be used to deliver content that is relevant to user interests. They are also used to limit the number of times an advertisement is displayed and to measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with the permission of the website operator.

4. Third-Party Cookies

The Emperors Palace website may include content or services provided by third parties, such as social media plugins, analytics providers, or embedded video players. These third parties may set their own cookies on the user’s device. Third-party cookies are not controlled by Emperors Palace. Users should review the privacy and cookie policies of such third parties to understand how data is processed by them.

Information collected through cookies is used for the following purposes:

To operate and secure the website
To analyse website traffic and user behaviour
To improve website functionality and content
To remember user preferences and settings
To deliver relevant content and advertisements
To comply with legal and regulatory obligations

Cookie data is processed in accordance with the Privacy Statement and applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

Users have the right to accept or reject cookies. Most web browsers automatically accept cookies, but browser settings can be modified to decline cookies if preferred.

6.1. Browser Settings

Cookies can be controlled and deleted through browser settings. The method for managing cookies varies by browser. Users should consult the help documentation of the specific browser for instructions. Disabling certain cookies may affect website functionality and the ability to access certain features.

6.2. Opt-Out Tools

For third-party advertising cookies, industry opt-out tools may be used to manage preferences. These tools allow users to opt out of targeted advertising from participating companies.

6.3. Mobile Devices

When the website is accessed via a mobile device, cookies and tracking can be managed through the device settings. Users should refer to the device manufacturer’s instructions for guidance.

Session cookies are deleted automatically when the browser is closed. Persistent cookies remain on the device for the duration specified in the cookie or until manually deleted. Retention periods vary depending on the purpose of the cookie. Analytics cookies may be retained for up to 24 months. Advertising cookies may be retained for up to 12 months.

8. Updates to This Policy

This Cookie Policy may be updated from time to time to reflect changes in practices, technologies, legal requirements, or other operational reasons. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically.

9. Contact Information

Questions, comments, or requests regarding this Cookie Policy or the use of cookies on the Emperors Palace website may be directed to the Information Officer at:

Peermont Global (Pty) Ltd
Legal Department
Emperors Palace
64 Jones Road
Kempton Park
Gauteng
South Africa

Telephone: +27 (0)11 928 1000

For matters related to the processing of personal information, users should refer to the Privacy Statement available on the website.

10. Your Rights

Under South African data protection law, including POPIA, users have rights regarding their personal information, including data collected through cookies. These rights include the right to access, correct, delete, or object to the processing of personal information. To exercise these rights, users should contact the Information Officer using the contact details provided above.

This Cookie Policy is effective as of the date of publication and governs all cookie usage on the Emperors Palace website.